Shipping Details

Last updated: August 4, 2026

At Tonelux.store, we strive to deliver your orders as quickly and safely as possible. Please read our shipping information below.

1. Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods & Estimated Delivery Times

Shipping Method	Estimated Delivery
Standard Shipping	7–15 business days
Express Shipping	3–7 business days

Delivery times are estimates and may vary due to customs clearance, carrier delays, or other factors beyond our control.

3. Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. We may offer free shipping promotions from time to time — check our website for current offers.

4. International Shipping

We ship internationally to most countries. International orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in our prices or shipping fees.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's website.

6. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date at support@tonelux.store and we will work to resolve the issue promptly.

7. Contact Us

For any shipping-related questions, please contact us at: support@tonelux.store