Privacy policy
Privacy Policy
Last updated: August 4, 2026
At Tonelux.store, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and shipping/billing address
- Payment Information: Credit card details (processed securely through our payment providers — we do not store card numbers)
- Order Information: Products purchased, order history, and transaction details
- Device & Usage Data: IP address, browser type, pages visited, and time spent on our website (via cookies and analytics tools)
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to customer service inquiries
- Improve our website and product offerings
- Send promotional emails (only if you have opted in)
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your data with trusted service providers (such as payment processors and shipping carriers) solely to fulfill your order. These parties are obligated to keep your information confidential.
4. Cookies
Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications at any time
- Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at support@tonelux.store.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: support@tonelux.store